•     Instructional Design
  •     Graphic Design
  •     Website Design
  •     Blog design
  •     Photography
  •     Photoshop
  •     Print Design


  •     Help Knowlegebase
  •     Project Management
  •     Elearning
  •     Presentations
  •     Human Performance
        Improvement (HPI)
  •     Marketing
  •    Video & Editing


  •    Public Speaking
  •    Implementation
  •     Educator/Training
  •     Webinars
  •     Instructional Technology
  •     Software Specialist
  •     Customer Support
  •     NJ Certified Teacher


Realtime IT Software Specialist

Educate, Train, Implement and Support Web Based Student Information Systems

  •    Work with Superintendents, Administrators, Board Members, Child Study Teams, & Teachers to streamline implementation & training.
  •    Understand the process of Individual Education Plan & 504 Process.
  •     Strong knowledge and understanding of NJ State Code in Special Ed.
  •     Configure, Educate, Implement, Train and Support - (SIS) Student Information Systems and Databases for over 150 School Districts in New Jersey.
  •     Database management & file conversions.
  •     Specialize in Special Education, 504 & I&RS modules. Strong understanding for Special Ed and 504 state code and reporting.
  •     Resolve customer issues and complete training sessions through email, phone, remote support sessions, and onsite.
  •     Produce tools, reference materials and help documentation for staff.
  •     Troubleshoot & resolve complex, critical, & sensitive technical issues, within Windows server environments.
  •     Manage a personal queue of incidents by effective time management and issue prioritization.
  •     Replicate customer issues in order to identify root cause, & corrective measure.
  •     Ability to multi-task in high stress situations and across several open incidents, self-manage and prioritize time.
  •     Proficient telephone etiquette and confidence in public speaking and training in groups as large as 600 plus.